FAQs

Can I use coffee pods in my FLAVIA brewer?
No. Coffee pods can only be used in the BUNN AutoPOD brewer since they are specifically made for pod brewers. You can learn more about pods here and the BUNN AutoPOD brewer here.

What brands of coffee do you carry?
We carry a variety of gourmet flavored and specialty coffees from Caribou Coffee, Peet’s, Starbucks and much more! Our variety of coffee roasts and flavors can suit any taste!

Do you supply other goods like sugar and creamer?
JavaSmart carries all the extras you'll need to make your cup of coffee tailored to your liking. We also carry an extensive line of teas and cocoas and other breakroom products.

Do you carry decaf coffee?
Yes! We carry decaf coffee from Caribou Coffee, Peet’s, Starbucks and much more so you can still enjoy your favorite coffee without the caffeine.

How Much Coffee Do I need to Order?
There is an average of 21 work days in any given month. A 42 package case of coffee will supply approximately 2 pots of coffee per work day. So if your office brews 4 pots a day you'll need at least 2 cases per month.

What types of coffee brewers do you offer?
We carry single cup brewing systems, coffee pod brewers,  as well as frac pack brewing systems. To learn more about our brewers visit our Brewer page under the Products tab.

Do your brewers with a carafe have a hot plate?
No. The FreshStart and BUNN Wave brewers use an insulated carafe instead of an electricity hungry hot plate. This carafe keeps coffee hot and fresh up to 4-6 hours, and it's unbreakable and spill resistant. The stainless steel construction resists stains and requires less cleaning than traditional glass pots.

How do I create a JavaSmart.com account?
If you are an existing customer, you can use your log in name and password to sign on to your dashboard, by going to "My Account".  If you are a new to JavaSmart and would like to enroll in our brewer program for your work place, feel free to Sign Up here or call us at (866) 918-2075.  If you are new to JavaSmart and would like to just order some coffee products for your work place, please click on "Log In" and create a new account. 

How do I place an order of JavaSmart.com?
Visit the “products” tab  and click on "Add to Cart" on each product you want - products will be stored in your cart until you are ready to check out.  When you are ready to check out, just click on the "Check Out" button at the top of the page to begin the process.

How do I check the status of my order?
You can check the status of your order by logging into your JavaSmart account at www.javasmart.com/customer/account/login/ and log in under the registered customer section. Once you are logged in you can view your most recent orders and the shipping status of them in your customer dashboard. You can see your dashboard information once you are logged in to your account.

Can I sign up for JavaSmart today?
You bet! You can sign up for our Brewer Service by clicking on the Sign Up button on the top of the page and filling out a form.  Or you can give us a call at (866) 918-2075 to get started today.